Agent Strategist
Vapi
San FranciscoFull-time25d ago
About the role
VAPI (/ˈVⱭːPI/):
- We’re creating the shift to voice as humanity’s default interface
- We’re the most configurable platform for deploying voice agents
- We’ve grown to over 600k developers in two years, adding 2,000+ every day
- Try talking to Vapi now! https://vapi.ai/
WHY WE’RE HIRING THIS ROLE:
- As Vapi scales its enterprise footprint, we need strong post-sales ownership to drive retention, expansion, and long-term customer value.
- Enterprise deployments are complex and cross-functional, requiring a single-threaded leader to orchestrate execution and outcomes.
- This role will help define and scale our post-sales engagement model while directly impacting Net Revenue Retention.
WHAT YOU’LL DO:
- 30 Day:
- Take ownership of a portfolio of enterprise accounts and build trusted relationships with key stakeholders.
- Deeply understand each customer’s deployment architecture, use cases, and success criteria.
- Audit current health metrics, renewa