Training Analyst

The selectee will report to an assigned DOL office location on a regular basis. This is not a remote position. Offices are located in Cleveland, OH, Kansas City, MO, Jacksonville, FL, or Washington, D.C. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. As a Training Analyst you will: Conduct training and oversight of outreach material content development, new media, web communications, and direct customer service training activities in compliance with statutory, regulatory, and published DEEOIC policy and procedure guidance. Assist National Office, District Offices, Final Adjudication Branch (FAB) Office and Resource Centers with developing content, and provides instructions for implementing training on policy, procedures and operations. Study program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organi