Front Desk Receptionist

Position Overview The Receptionist is the *primary front desk role* for the program and serves as the first point of contact for patients, hospital staff, and community partners. We are looking for someone who is *highly friendly, welcoming, and compassionate*, and who can create a positive and respectful experience for every individual entering the program. This role supports daily operations by managing calls, assisting with basic intake, handling administrative tasks, and supporting payment processing. Key Responsibilities * Greet patients and visitors in a *warm, friendly, and welcoming manner* * Answer and route incoming phone calls * Assist with *basic intake*, including collecting initial patient information * Scan, upload, and organize documents (insurance, ID, and required forms) * Support *insurance verification* and ensure accurate documentation * *Collect patient payments and process transactions* * *Run and track monthly payment/billing activities* * Schedule appointme