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FORD SERVICE ADVISOR

Suntrup Auto

St. Louis, Missouri$80k – $150k

About the role

Ford Service Advisor```html Suntrup Auto is seeking a dedicated and knowledgeable Ford Service Advisor to join our team in St Louis, MO. In this role, you will be the primary point of contact between customers and our service department, ensuring a seamless and positive experience. You will work closely with technicians to schedule and manage vehicle maintenance and repairs while providing exceptional customer service. Responsibilities • Greet customers promptly and professionally, addressing their service needs and concerns. • Schedule service appointments and manage repair orders efficiently. • Communicate clearly with both customers and service technicians regarding vehicle diagnostics, repair costs, and timelines. • Provide accurate estimates and explain service recommendations to customers. • Maintain detailed records of customer interactions and service transactions. • Follow up with customers post-service to ensure satisfaction and promote repeat business. • Collaborate