SATCS, Operations Supervisor (MSS-2, Level-12)

Serves as an Operations Supervisor (OS) in a Large TRACON responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of ATCS personnel. Provides training, coaching and guidance to subordinates and facilitates team building throughout his/her area(s) of responsibility. Continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, add value to facility services, and are efficiently achieved. Serves as a member of the management team to improve organizational performance and to meet strategic goals. When assigned as Watch Supervisor, assumes overall management and supervision of the control room.