Customer Solutions Architect

ABOUT THE COMPANY Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release. ABOUT THE ROLE We're looking for a Customer Solutions Architect to join our Field Engineering team. This is a deeply technical, customer-facing role focused on helping teams deploy and operate Braintrust in production environments.  You’ll work with platform, DevOps, and ML infrastructure teams at leading AI-forward organizations to ensure Braintrust is running reliably — whether in our managed cloud or in their own environments. Braintrust is used to evaluate and monitor LLM-powered applications, and you’ll play a critical role in enabling those evaluation workflows by ensur