Teller
City of Boston Credit Union
Boston, Massachusetts
About the role
Description
Under the direction of the Branch Manager, the Teller provides various transaction processing to member accounts within the limitations of established policies and procedures. Travel is required to other locations and employees must be able to work flexible schedules to meet the needs of each branch location. Reliable transportation is also required.
Responsibilities
The essential functions include, but are not limited to the following:
• Responsible for providing various transactions to member accounts including:
• Deposit transactions
• Withdrawal transactions
• Account transfers
• Payment transactions
• Mail transactions
• Money order/Bank check issuance
• Check cashing
• Maintain cash securely and within prescribed limits.
• Assist members with questions and problems. When appropriate, escalate problem situations to supervisor.
• Be attentive to the needs of the members and to their presence in the lobby.
• Greet members in a courteous and helpful manner, addressing