Customer Service Advisor

Job Summary of Customer Service Advisor: FedEx is seeking Customer Service Advisor to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions.Customer Service Advisor are responsible for greeting customers, processing shipping orders, printing and copying documents, handling packaging and labeling, operating cash registers, and providing customer service for shipping, mailing, and printing needs.Employees help customers choose shipping options, process payments, prepare packages for shipment, and ensure packages are properly labeled and entered into the FedEx tracking system. Responsibilities of Customer Service Advisor: • There are usually options for earning extra money through overtime, bonuses based on performance, and additional pay for working evening or weekend shifts in this position. • In addition to managing printing and copying equipment, Customer Service Advisor assist clients with document-relate