Customer Service Representative - Field Services
Waste Management
California16d ago
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About the role
Customer Service Representative Public Sector Field Services
Location: Southeastern San Fernando Valley
Schedule: MondayFriday, 8:00 AM 4:30 PM
We are looking for a Customer Service Representative to join our Public Sector team, with a unique focus on supporting sustainability efforts through field work and community outreach. In this role, you'll split your time between the office and the field, conducting waste assessments and site surveys across the Southeastern San Fernando Valley.
Your mission will be to help improve recycling and organics diversion while educating local businesses and residents on best practices, while ensuring contractual obligations.
Key Responsibilities:
• Conduct on-site waste audits and surveys at customer locations 50% of the time.
• Engage with customers to provide education and support around recycling and organics programs.
• Enter and analyze data related to waste stream observations and compliance using MS Excel and other tools.
• Work collaborativ