AVP Credit Card Portfolio Management - San Antonio, Texas
PenFed Credit Union
San Antonio, Texas4d ago
About the role
Job Overview
PenFed is hiring a (Hybrid) AVP Credit Card Portfolio Management at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The primary purpose of this role is to design and implement the cardholder lifecycle experience and engagement across all credit card products. The position will drive growth and strategic innovation within PenFed's cardholder experience by planning and executing effective balance and spend stimulation strategies. The role will collaborate with Credit Policy and Risk teams, Marketing, Technology, Card Operations and Servicing, and other partners to ensure the member's experience aligns with the overall product strategy. This position will maintain strong relationships across consumer bank product divisions to drive success of the high growth consumer business. Primary KPIs include overall portfolio balances, card spend volume, retention, and other engagement metrics.
Responsibilities
Reasonable accommodation may be mad