IT Support Engineer

Navan is seeking an IT Support Engineer for our New York City office. This is an on-site position requiring five days a week in the office. The primary responsibilities include providing technical support to end-users in the NYC office and to all Navan users globally. This fast-paced role involves a variety of tasks, from onboarding new hires and troubleshooting user issues to providing hands-on support for all IT-supported equipment and functions. What You'll Do: • Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walkups, or remote desktop tools, to diagnose and resolve hardware and software issues • Hardware Maintenance: Install, configure, and maintain laptops, including upgrades and replacements. Troubleshoot hardware problems and coord