Staff Product Manager, Member Experience

At Clover Health, we’re transforming healthcare by building member-first technology that helps people stay healthier and live better lives. Our member experience, whether through phone, text, email, or the web, is how members interact with our clinical programs and services every day. We’re hiring a Staff Product Manager to own the product strategy and execution for member engagement and building member trust. This is a senior individual-contributor Staff Product Manager role. You’ll operate autonomously to set direction for a cross-functional team, and influence the broader organization by example. You will be expected to ideate key metrics, form hypotheses and strategies, and execute to drive measurable member and business outcomes. As a Staff PM, you will model outcome-driven product leadership and help raise the bar for product, design, engineering, analytics, and operations partners. In this role, you will lead a team focused on member experience and trust initiatives and c