Enterprise Customer Success Manager
Elliptic
New York, United StatesFull-time60d ago
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About the role
Are you a passionate, technical and enthusiastic Enterprise Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!
The impact you will have:
You will join our global Commercial team, and champion uncovering and developing new commercial opportunities within our base of existing customers. As an Enterprise Customer Success Manager, you will be responsible for managing a nominated list of customers, mainly Enterprises. Your focus will be to drive profitable annual contract revenue contribution and increased market share from the Elliptic solution and service portfolio.
Working in partnership with the Customer Success team, you will manage the upsell sales cycle including identifying opportunities, qualifying, negotiating terms, developing custom proposals and closing upsells and renewals to ultimately del
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