Help Desk Associate (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: Enova is seeking an ambitious Help Desk Associate to join our team of problem-solvers, self-directors, and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring integrity and confidentiality due to the sensitive nature of the information accessed. You will work independently and as part of a team, following established protocols. Your responsibilities include supporting clients, providing technical support for PCs, diagnosing and resolving complex issues. Additionally, you'll propose system modifications to enhance user experience and ensure service level objectives are met. You will learn new technologies and strategies that will