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Manager, US Operations (Final Mile)

Castlery

Winston-Salem, North Carolina, United States5d ago

About the role

We’re rethinking homes for how people really live, and we’re looking for a US Operations Manager to join our team to help shape the future of living—one thoughtful detail at a time. This is a high-impact role for a hands-on leader passionate about building scalable processes, driving operational excellence, and owning the end-to-end customer experience. You will be responsible for leading a core team and managing the performance of our critical 3PL and final-mile carrier partners to ensure we meet and exceed customer expectations. The core problems you will solve involve deep analysis of carrier data to build cost-saving models, leading strategic project

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