Advanced Medical Support Assistant

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model within Care in the Community. The incumbent assists Veterans by explaining community programs, coordinating their care in the community through various avenues, and providing customer service to be the patient's liaison between the VA Medical Center and the community provider. Duties of the Advanced Medical Support Assistant (AMSA) include but are not limited to: Coordinates with the Care in the Community team to review consult utilization by using various reports and communication methods Performs a variety of administrative functions associated with patient care and treatment include inpatient, outpatient, and/or GEC program services. Supports patient safety standards by requiring the correct Veterans Affairs identification of all patients Creates and issues authorizations for approved care Validate, collects, scans and update patient demographic and health insurance information Provide acc