Field Office Support Lead
ASM Research, An Accenture Federal Services Company
Douglas, Juneau$112k – $112k32d ago
About the role
Position Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local infrastructure at distributed offices remain reliable, secure, and compliant. The role plans and coordinates technician dispatches, wellness checks, and on-site troubleshooting for hardware, software, and network issues while serving as the primary escalation point for complex incidents. This leader aligns field practices with enterprise service-management and …
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