Platform Support Engineer

The Role We are seeking a motivated Support Engineer to join our high-energy Trade & Platform Support team at Schonfeld. In this role, you will drive global Incident Management; coordinating, troubleshooting, and resolving live production issues across our quantitative trading platform. You’ll serve as the front-line guardian of our proprietary trading environment, partnering with teammates in New York, London, and APAC to deliver seamless 24 × 7 “follow-the-sun” support. You’ll collaborate closely with our development teams to boost reliability, maintainability, and performance. What you’ll do The Platform Support Engineer will serve as the first point of contact for production issues, support requests, and system alerts. You will triage, investigate, and resolve incidents in re