Product Engineer, Tech Ops

Headquarters: San Francisco, CA / New York City About Advocate Advocate ( joinadvocate.com ) is transforming how Americans access government benefits. Our mission is to drive the time between need and relief down to zero. We have demonstrated significant progress toward this goal by combining proprietary AI-powered technology with expert human care and compassion. This approach provides an unparalleled experience for our claimants and, crucially, supports our government partners by reducing administrative burdens and enabling more efficient eligibility determinations. We’ve proven our cutting-edge AI technology works. Now, we are focused on scaling the distribution of our offering and the operations that support it. This is a unique challenge that requires a combination of high-tech precision and human-centered support. Tech Ops at Advocate At Advocate, the Tech Ops team is the connective tissue of the organization. We sit at the inter