Junior IT Support Specialist

• About this opportunity We are seeking a detail-oriented Junior IT Support Specialist to join our growing IT team. The candidate will provide reliable day-to-day technical support to our staff while developing the skills and knowledge needed to grow into more advanced IT and infrastructure roles. Key Responsibilities • Provide first-line support for hardware, software, and connectivity issues. • Manage user accounts in Active Directory and Entra ID, including onboarding, offboarding, and password resets. • Support Microsoft 365 apps such as Outlook, Teams, SharePoint, and OneDrive. • Prepare and deploy workstations, maintain asset records, and assist with basic security tasks like MFA and compliance checks. • Escalate complex issues with clear documentation and help improve internal support resources and processes. Location and Schedule • This is a full-time, office-based position in a modern, cozy environment in our Fort Lauderdale HQ. • Our standard working hours are Monday to