IT Service Desk Lead – Drive SLA Success & Team Growth

A prestigious law firm in Washington DC is seeking an Information Technology (IT) Service Desk Supervisor. This role involves managing the daily operations of the service desk and supervising Service Desk Analysts to ensure high-quality support for staff and clients. Ideal candidates will possess strong customer service skills, supervisory experience, and technical knowledge of IT systems. The anticipated salary for this position is between $110,000 and $130,000 annually, depending on qualifications and experience. #J-18808-Ljbffr