IT Analyst

Determines the impact and implications in supporting information systems by reviewing directives, policies, programs, enterprise-wide functional user requirements and acquisition strategies for program related issues. Provides leadership with recommendations through interpretation of general work plans, problems, policies and needs into comprehensive and long range projects. Displays expert knowledge of the mission and programs of the customer organizations sufficient to provide advice and guidance in dealing with complex IT issues. Manages stressful situations and deals with obstacles including peer relations and demands of handling multiple tasks through flexibility, creativity and initiative. Implements, integrates, tests and maintains new system design and test procedures, including software and hardware devices, into existing network architecture; including enhancing traditional telephony, IP telephony and video teleconferencing in support of critical business applications and pro