Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. As a family-owned and operated business that understands the challenge and frustrations that can occur with plumbing and HVAC emergencies, our Day One focus has never changed: 100% customer satisfaction. We take the time, every time, to ensure our customers are left happy and satisfied with not only the quality of our work, but with the entire T-Mark experience. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, ready to provide our customers with a ‘Wow’ customer service experience. You cheerfully, clearly articulate what we can do for our customers as you schedule their appointments and answer their questions. Your customer service skills come through as you help solve customers’ problems into scheduled maintenance, service and sales a