Customer Success Lead

The opportunity Okteto is the developer platform for teams building on Kubernetes. We help platform engineering teams give their developers and agents fast, reproducible cloud development environments, and we're at an inflection point. We have ~40 accounts, a product our customers love, and a real opportunity to deepen those relationships, expand usage, and turn reactive support into a proactive customer success program. What we don't have yet is someone whose job is to own that. This is a founding CS role. You'll report directly to the CEO and work alongside two Solutions Architects as a tightly integrated team, and work cross-functionally with Product, Engineering, and Sales. Your job is to build the program and execute, not to grow an org. Build out of a team will be dependent on the success of the program at current scale, and upon our performance as a company.. This is a 70% IC / 30% leadership role. The AE team owns the transaction between Okteto and the customer. Yo