Patient Account Representative - Customer Service & Soft Collections

Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do: The Patient Account Representative – Customer Service & Soft Collections is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned This position will be based Monday through Friday in our San Antonio, TX office. Individuals must be able to work an eight hour shift between the hours of 7:00 AM CT - 5:30 PM CT. ​ Inbound & Outbound calling Soft Collections Account Review EOB knowledge Assist patients with policy statuses and insurance verifications Customer Service Account Updates Strong Verbal / Written Communication Skills Complete all