Debt Collection Agent
Gold Cross Ems Inc
Augusta, Georgia16d ago
About the role
About the position
We are seeking a highly motivated and detail-oriented Debt Collection Agent to join our team at Main Office and satellite debt collection office. As a Debt Collection Agent, you will be responsible for managing and collecting outstanding debts from our consumers. Your primary goal will be to ensure that all debts are collected in a timely and efficient manner, while maintaining a high level of customer service. You will be working closely with our consumer to understand their financial situation and develop customized payment plans that meet their needs. This is a challenging and rewarding role that requires excellent communication skills, strong attention to detail, and the ability to work independently.
Responsibilities
• Contacting clients to collect outstanding debts
• Negotiating payment plans and settlements with clients
• Maintaining accurate records of all debt collection activities
• Providing excellent customer service to clients
• Working closely with ot