Junior Customer Support Specialist (German speaking)

We at Priceloop are on a mission to empower business managers in making data-driven decisions. Pricing is one of the most critical business challenges for our customers. However, today’s market standard is manual pricing or rule-based automation, which both are not truly data-driven. We have big ambitions in changing how enterprise software is built and delivered, and we are seeking similarly ambitious professionals to join us in our journey. Learn more about working at Priceloop . What you’ll work on: As our first hire in the Customer Support function, you'll play a crucial role in ensuring our customers have the best possible experience using our platform Onboarding: You’ll have a full ownership of our onboarding process by leading our customers through the operational tasks of the onboarding in an efficient manner Account Management: you'll be the primary contact for our customers via various channels (incl. email, phone or Zoom) to help them navigate our platform, especial