Retail Service Coordinator

Retail Service Coordinator Join our dynamic team as a Retail Service Coordinator, where you will play a vital role in supporting leadership in driving sales, enhancing customer satisfaction, and maintaining an inviting store atmosphere. This position also allows you to gain valuable experience in shift management when the Store Manager or Assistant Managers are not present. We encourage bilingual candidates to apply! Key Responsibilities: • Guide and motivate team members to deliver exceptional customer service to both retail and professional clients. • Oversee the customer service experience in the retail showroom, ensuring adherence to customer service initiatives. • Manage incoming calls in alignment with company protocol. • Facilitate timely order processing for buy online/ship to store requests, hub transfers, and DC add orders, ensuring customer notifications upon receipt. • Streamline special orders and external purchases through an electronic tracking system. • Efficiently ha