Housekeeping Supervisor - , Honolulu, HI

Job Purpose To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Housekeeping Operations • Supervises room cleaners in the prompt and efficient housekeeping of customer rooms • Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly • Supervises the completion of short notice requests for room changes • Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards. • Keeps record of room checkouts/stay overs, submits records to housekeeping every day • Monitors quality of rooms by conducting and documenting inspections of cleaned rooms • Prepares maintenance work orders regarding replacement or repair of furniture, fixtures, etc. • E