Billing Agent

_*THIS IS AN IN-PERSON ROLE*_ _*SAP BILLING EXPERIENCE REQUIRED*_ *JOB SUMMARY* This position is responsible to perform billing actions and reporting activities within a regulated/de-regulated electric and gas utilities market in relation to residential/commercial invoicing. The responsible party will ensure invoices are billed in a timely, efficient manner and in accordance with contractual requirements and client policies and procedures within the SAP billing platform. The Billing agent will work and have strong knowledge of regional energy policies and regulatory compliance. The Billing agent will complete daily billing transactions and failed market transactions with excellent judgment and with limited or no direct supervision. *Essential Duties and Responsibilities* · Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework · Validate the accuracy for standard and complex products in daily bill audit proce