Program Support Assistant (OA)

As a, Program Support Assistant (OA), GS- 0303-8, your typical work assignments may include: Assisting Regional office employees with unfair labor practice and representation case hearing proceedings by organizing evidence and independently preparing and assembling legal documents required in the case. Maintaining case files by establishing and organizing documents, recording and issuing actions and documents, updating all electronic case records and databases (Case Management software), and confirming case statuses with attorneys. Serving as the Regional office expert in use of the Agency's electronic case processing system providing technical support and guidance to various staff members in the system's operational uses, tracking, retrieval and electronic recordkeeping. Independently arranging, preparing, formatting, and finalizing a variety of legal and administrative documents.