Supervisory Program Specialist (Front Line Manager)

The Front Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties inclu