Dispatcher

Description: Position Summary and Responsibilities: Pay: $41,000-$65,000/yr Hours: Full TimeThe primary job responsibility of the Dispatcher/Customer Service Agent is to: receive, prioritize, coordinate and dispatch NORCAL Ambulance calls for service for ALS, BLS and CCT crews in a swift and proper manner using our Communications Center Dispatch Software. Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities. Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. He/she shall be responsible for: dispatching and call taking for NORCAL Ambulance crews to both the emergency and interfacility setting, including emergency and private callers. The Dispatcher will operate tracking, radio or cell phone communication equipment to monitor the status of field personnel and units. The dispatcher will perform other r