Customer Service Representative

We’re looking for a motivated and professional Customer Service Representative to join our remote team. In this role, you’ll assist customers through email, chat, and phone communications while helping create a positive customer experience. This opportunity is ideal for someone who enjoys helping people, solving problems, and working independently in a professional environment. What You’ll Do Respond to customer inquiries via email, chat, and phone with professionalism and empathy. Assist customers with account-related questions and support requests. Provide accurate information about products and services. Document customer interactions in company systems. Escalate complex issues to the appropriate teams. Follow customer service procedures and company guidelines. Maintain a positive and respectful tone in all interactions. Help resolve customer concerns efficiently and effectively. Qualifications Required 1+ year of customer service experience Excellent verbal