Implementation Engineer
Jellyfish
BostonFull-time40d ago
About the role
We are seeking an Implementation Engineer to join our post-sales Customer Success team. Partnering with our Customer Success Managers, you’ll work directly with customers to ensure that Jellyfish maps to a customer’s software engineering practices, both when they first become customers and as our products and our customers’ engineering practices evolve. Your work providing a smooth and engaging onboarding experience will be critical to retaining customers and driving long-term success with Jellyfish. It’s an ideal gig for someone who loves the art and science of software development, and enjoys interacting with engineering leaders who are seeking to be on the cutting edge of software engineering excellence.
Let’s talk about responsibilities:
- Meet with new customers to learn about their software development practices.
- Propose how to best integrate Jellyfish into customers’ processes. This may include persuading customers to implement recommended best practices.
- Project mana