Health Technician (Dietetic)

Major duties include but are limited to: Utilizes a computer to enter and retrieve basic information; Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data; Prints and assembles packets; Properly operates telephone equipment to transfer or place calls on hold; Provides professional and courteous customer service; Triages telephone calls from customers and/or patients; Provides basic-level education and information on therapeutic diets to patients, guests, and nursing staff; Resolves customer and/or patient complaints; Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action; Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays; Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements; Assist with food selections, ensuring appropriateness of men