Communications Analyst (O-5 Billet) Non-Supervisory - External

DUTIES AND RESPONSIBILITIES: Coordinates with IHSC units to review data of products used to promote organization communications initiatives. Supports IHSC communications initiatives established by the IHSC assistant director, IHSC Communications Unit chief, and the Strategic Communications Team supervisor. Conducts studies, research, and needs assessments to define opportunities for new or improved processes, solutions, practices, products, or services based on user needs to improve customer experience. Researches, develops, coordinates, and implements performance measures to: Compile and interpret data; Evaluate the effectiveness of communications campaigns; Present findings to IHSC communications designers; and Recommend strategies to improve communications efforts, to include appropriate vehicles for communicating information. Develops information materials and supports Strategic Communications Team efforts. Recommends appropriate tools and platforms - including broadcast messages,