PUBLIC AFFAIRS SPECIALIST

Advises senior level executives, client executives, and managers on alternative approaches to organizational communication issues as they relate to organizational programs. Identifies areas of risk requiring a new or modified communication approaches to ensure consistency of delivered message. Serves as an executive team member with regard to defining corporate communication strategies and framework based on DFAS mission, vision, as well as strategic goals and themes. Engages appropriate communication resources to assist the organization in developing and delivering its message. Works with customer service and contact center staff members to develop effective communication techniques and ensure the DFAS message is clear and understandable.