Business Operations

Factory is bringing autonomy to software engineering. We are actively looking for a Business Operations hire to drive the highest-priority initiatives that support Factory’s next phase of growth. This role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market. You’ll report directly to bizops leadership and lead cross-functional projects that define how Factory scales. From building financial models to designing scalable processes and playbooks, you’ll be central to shaping our trajectory. WHAT YOU WILL DO AND ACHIEVE: - Design and implement scalable processes across GTM, customer success, finance and core operations. - Create compelling materials for strategic presentations and external partnerships. - Build and own financial models and business metrics to inform strategic decisions. - Develop customer success playbooks that drive adoption, activation, and measurable value. - Lead cross-functional projects across customer success