Services Operations Analyst (Remote Elegible - Costa Rica)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is seeking a Services Operations Analyst to independently own defined areas of Professional Services Operations while supporting broader operational initiatives led by senior team members. This role operates with moderate autonomy, handles complex operational work, and serves as a go-to resource for standard-to-semi-complex scenarios, while escalating highly complex or non-st