Staff Assistant

Include but not limited to: Identifies problems, analyzes data, and recommends resolutions based on organizational objectives. Resolves quality-of-care issues and consumer complaints. Prepares responses and issue briefs for various levels of VA leadership. Assists with designing work processes and systems that are responsive to customer needs and use customer feedback to plan and improve services. Reviews policies and procedures that are in conformance with overall philosophy related to all aspects of healthcare programs. Analyzes new technological trends and develops phased implementation plans after analyzing feasibility, costs, benefits, opportunities, and constraints. Primary liaison with Human Resources for timely, accurate, and efficient processing of all actions. Performs administrative work, which includes management of an office's schedule or day-to-day plans. Develops and reviews administrative and strategic operational initiatives. Manages space assignments and operates with