Congressional Liaison Representative

The incumbent is the primary point of contact for Congressional inquiries and all other formal and informal inquiries related to Veteran patients from higher authority. The incumbent is responsible for the responsible efficient management of both routine and urgent communication regarding a wide variety of issues, often health care-related concerns.Major duties include, but are not limited to the following: Recommends alternate courses of action in resolving problems Troubleshoots and resolves issues where deficiencies affect the organization's mission. Performs assessments of strategic mission support and alerts management of systemic problems. Develops ongoing strategic analyses across numerous activities and recommends solutions for improvements Reviews, interprets, and applies processes when making recommendations to corrective measures Makes final review and recommendations on regulatory compliance and accuracy of congressional inquiries and management processes Provides detailed