Senior Customer Success Manager - Los Angeles, CA

Who we are In the past, being a successful restaurateur meant having a passion for food and hospitality. Today, thriving in a digital‑first restaurant landscape also requires a deep commitment to technology and operational excellence. At Otter, we believe in the joy of serving others, and we build technology that helps restaurants succeed in a digital‑first world. Restaurants around the globe, from emerging brands to industry leaders like Chick‑fil‑A, Hummus Republic, Ben & Jerry’s, KFC, and Eataly, trust Otter to power their operations. Our platform helps restaurants increase revenue, streamline operations, and reduce the complexity of managing delivery and digital ordering. What you’ll do • Own and manage a portfolio of 10–15 mid‑market and strategic restaurant brands as the pr