Benefits Advisor

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Boston, MA; New York, NY; Philadelphia, PA; Silver Spring, MD; Atlanta, GA; Plantation, FL; Dallas, TX; Fort Wright, KY; Kansas City, MO; Chicago, IL; Pasadena, CA; San Francisco, CA; and Seattle, WA. For specific locations, please see: DOL offices. Advertised salary reflects the minimum and maximum pay for the listed locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. Benefits Advisors respond to participant and beneficiary inquiries and complaints and provide technical assistance on the obligations of employers, plan sponsors, and service providers under ERISA, COBRA, ACA, HIPAA, MHPAEA, etc. They resolve valid complaints through informal dispute resolution, refer complaints to enforcement involving potential criminal activity or plan wid