Director, Quality Engineering - Customer and Commercial

The Director, Quality Engineering is a senior individual contributor accountable for designing, building, and sustaining automated quality engineering capabilities across Customer and Commercial product teams operating under a modern Product Operating Model. This role is hands-on and execution-oriented-responsible for creating and maintaining automated QA frameworks, pipelines, and quality platforms that enable teams to deliver faster with confidence. The Director ensures quality is engineered into products from the earliest stages of discovery through production-not validated after the fact. Core Accountabilities Product Model & Discovery Partnership Partner with Product and Engineering leadership to embed automated quality strategies into product discovery and delivery. Ensure experiments, MVPs, and releases include automated validation aligned to customer and business outcomes. Advocate for testability, observability, and automation-readiness as non-negotiable desig