Photographic Services Specialist #376

Coordinates and schedules Photographic Services staff, resources, and assignments for both scheduled and ad hoc requests. Provides customer service and support to Senate offices and various stakeholders to coordinate and support efficient workflow and delivery of timebound requests. Performs administrative duties such as creating reports, updating website content, and performing user acceptance testing, which inform and support office decisions. Provides support to stakeholders in navigating photographic services tools and systems by gathering and interpreting customer feedback and offering solutions based on established processes. Improves end user experience by escalating issues, when needed. Other duties as assigned.