IT Operations Engineer

About the Position We’re seeking an IT Operations Engineer to support, configure, and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure, and various application platforms. Technology is central to our business, and you’ll play a crucial role in responding to tech support requests, building and configuring Windows, Linux, and macOS laptops, desktops, and servers, supporting our Windows domain infrastructure, monitoring critical systems, and helping with projects to optimize the way we work. You'll leverage automation tools like PowerShell during quieter periods to create elegant, scalable solutions that simplify operations. Your success will depend on exceptional problem-solving abilities and interpersonal skills as you collaborate with our technically sophisticated users. The role demands real-time troubleshooting expertise, patient listening, comf