Lead Recreation Assistant NF-02

In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilitates and machinery. Assists patrons in use of the facility by checking out equipment, providing safety instructions, demonstrating new equipment, teaching classes, etc. Leads the work of other employees. Plans, conducts, publicize and arrange support for special events, social activities, tournaments and related functions. Provides on-the job training to new employees. Passes on to other workers instructions received from the supervisor and starts work. Distributes and balances work- load assuring that each employee has enough work to keep busy. Answers questions of other employees on procedures, policies, and directives. Provides leadership, guidance and oversight in program operations. Performs other duties as assigned.