Customer Success Associate, Otter - Los Angeles

Who We Are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people, but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in a digital first world. Restaurants around the world, both large and small, including Chick-fil-A, Hummus Republic, Ben & Jerry’s, KFC, and Eataly trust our software to power their business. We increase sales, reduce order issues, and decrease delivery headaches. What You’ll Do • Customer Relationship Management: Build and maintain strong relationships with assigned customers, ensuring they are leveraging Otter's solutions effectively and finding value in our servic