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Loan Specialist

Veterans Benefits Administration

Phoenix, Arizona$53k – $112k4d ago

About the role

Specific duties include: The incumbent reviews submitted documentation including VA forms, resolving data discrepancies, to make eligibility determinations, and issue Certificates of Eligibility. Reviews the underwriting of loan applications submitted to VA for guaranty in-order to ensure lender compliance with VA underwriting guidelines and regulations such as fees and charges. Answers incoming calls and personally handles inquiries, through personal or written contacts, to guide, counsel, and instruct program participants on aspects of the VA Home Loan program, while ensuring prompt and courteous service. Recommends approval or disapproval of restoration of entitlement, release of liability and substitution of entitlement applications; and audits releases or assumptions processed and approved by lenders, requesting additional documentation as necessary. Maintains records and controls in compliance with established procedures; prepares reports and quality control reviews and performs

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